Contact
Questions about a product, an order or a return? We answer every message ourselves — there is no call centre behind this address.
info@mossalume.com
The fastest way to reach us. We aim to reply within 24 hours, and usually sooner on weekdays.
Phone
+44 33 0027 1863
Monday to Friday | 09:00–17:00 (GMT)
Weekends | 11:00–16:00 (GMT)
Company Details
Store name: Mossalume
Operated by: FEM Commerce
Email: info@mossalume.com
Phone: +44 33 0027 1863
Warehouse: Unit 3, Lions Barn, Langham Lane, Colchester, Essex, CO4 5HY, United Kingdom
Company registration number (KvK): 99015560
VAT number: NL005367579B93
Before You Write
If you are writing about an existing order, please include your order number. If an item arrived damaged, a photo of the item and of the packaging lets us settle it in one message instead of three. Common questions are answered on our FAQ page.
Returns
Please do not send returns to the address above. Email us first and we will send you the correct return address and instructions.